How to care for Comsen Powerheads and Service Pedestals

Hi everyone, welcome back to the Comsen Blog!

This time around, I thought it might be good to discuss how to care for your Comsen products.

These power heads and service pedestals are a specialised product and an investment you have made. They are designed to last and we have many, many examples of our products in service for 30+ years, which is something we are very proud of. However, there are steps to be taken to make sure your investment stays looking great and providing the experience you and/or your customers expect.

The care and maintenance of these items is pretty simple and straight forward, but whether you own a caravan park or marina, have a private jetty or have installed one of our units in your entertaining area at home, it is an important task.

We do send our power heads and pedestals with care and maintenance instructions, but it’s always good to go over that information from time to time.

First of all, and most important – All Comsen Power Units MUST BE INSTALLED AND TESTED by a qualified Electrician. These units are extremely safe and comply with all appropriate ADRs, but they do involve electricity which can KILL you. Get your electrician to test all connections as these can sometimes work loose during transport. Any plumbing must also be carried out by a licensed plumber to ensure that damage to surrounding areas doesn’t occur due to leaking internal plumbing.

Once your Comsen power head or service pedestal is installed, it’s best to make a regular schedule of maintenance so that it doesn’t get missed for extended periods of time.

Most of our products come with RCBO (aka: safety switch) protection and these must be tested monthly. Simply depress the “Push to Test” button with the switch in the “ON” position. This should “trip” the device causing the switch to automatically shut off. If it doesn’t, immediately call an electrician. I strongly recommend keeping a log of your monthly testing just in case something goes wrong and you need to prove you have been keeping up with this mandatory testing.

The rest of the maintenance is just as easy. Wash the outside of the unit with a mild detergent. Do NOT use hot water or any harsh chemicals such as thinners, turpentine or other chemical solvents. It’s a good idea to regularly polish the outside of the unit to help protect it from UV and other potential damage due to harsh environmental conditions. We recommend something like Mr Sheen or similar – do NOT use cutting compounds!

Around the electrical parts, ensure all safety switches are in the “OFF” position and use a dry cloth to wipe away dirt, dust, spider webs etc. To keep locks in good order, we recommend a quick spray with a lanolin based lubricant like Innox or similar.

As I said earlier, all units are shipped with a Care and Maintenance information sheet and I also include a digital version when I email you your paid invoice. If you don’t have one, please email me and I’m more than happy to send you one.